Mapping out how a user might interact with a product is key to creating a fluid user experience. Flowcharts and task flows are pervasive design tools, yet they lack the human factor and lead to a less than engaging ways to conceptualise the user flow.
Product designers are hiding the workings of the system as they try to create a better user experience. Users are becoming increasingly divorced from their actions. Is there a danger here? Why should designers counteract this and can we be smarter without sacrificing simplicity?
Are you depressed about your design skills? Panic attacks over that presentation? Looking down the abyss of artistic failure? Well, it’s not that bad. All you need are a few basic principles to help you through.