User Experience 10 min read
Mapping out how a user might interact with a product is key to creating a fluid user experience. Flowcharts and task flows are pervasive design tools, yet they lack the human factor and lead to a less than engaging ways to conceptualise the user flow.
User Experience 6 min read
Product designers are hiding the workings of the system as they try to create a better user experience. Users are becoming increasingly divorced from their actions. Is there a danger here? Why should designers counteract this and can we be smarter without sacrificing simplicity?
User Experience 4 min read
How many UX books have you read that were uninspiring reads? I present some of the best UX books out there for your reading pleasure.
An utterly depressing, but ultimately enlightening example of what not to do when designing an online experience
User Experience 5 min read
Badly designed software and bad user experience can make the user feel that they are in a Kafkaesque nightmare. Here’s an example that will make your eyes water.